Blackberry reveals the cause of downtime
It turns out that Research in Motion, the company that makes the popular Blackberry handheld device, gives the cause of downtime that plagued its users this past Tuesday and Wednesday to be because of an “insufficiently tested software upgrade”. They give a list of excuses reasons of why this problem occurred, including:
- the failure was trigged by “the introduction of a new, non-critical system routine” designed to increase the system’s e-mail holding space.
- “the pre-testing of the system routine proved to be insufficient”.
- the service in the event of a failure “did not fully perform to its expectations”
There’s a good chance that the problem was caused due to oversight by someone from the school that I currently attend, the University of Waterloo, since RIM employs most of its employees from there due to it being headquartered just a few hundred feet from the university’s campus. So on behalf of my university and fellow students: Sorry! 
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